Privacy Policy

Introduction

Welcome to http://frame-rail-repair.dentrepair-talk.com (hereafter referred to as “Frame Rail Repair” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from our website visitors, users, and customers. By using our services, you consent to the terms outlined in this policy, which is designed to comply with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Privacy Act (CPA), Colorado, USA
Utah’s Consumer Sales Privacy Act (UCPA), Utah, USA
Connecticut’s Connecticut Transparency and Accountabilty Law (CTDPA), Connecticut, USA
Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy covers all aspects of our website (http://frame-rail-repair.dentrepair-talk.com), mobile applications, online services, and products offered by Frame Rail Repair. Please note that this policy does not extend to third-party platforms, applications, or websites accessed through links on our site, as these have their own privacy policies that govern data collection and usage.

Processing Activities

This policy outlines our practices when:

You use our applications and services as an authorized user, whether it’s for personal or professional purposes.
You visit our websites linked to this Privacy Policy.
You engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

Account Information: This includes your username, email address, and password used for accessing our services.
Payment Information: Details related to payment methods you use to make purchases on our platform.
Financial Information: Transaction records, order history, and other financial data associated with your account.
Purchase Information: Products or services you buy from us, along with any accompanying details like quantities, prices, and delivery addresses.
Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP address, device ID, or advertising IDs.
Location Data: Your geographic location data, including GPS coordinates, when you use our location-based services or give permission for access.
Feedback and Reviews: Any comments, reviews, or ratings you provide about our products or services.
Social Media Information: If you choose to connect your social media accounts with our platform, we may collect data from those accounts (e.g., name, profile picture, connections).
Product Information: Details you share about the products you use or are interested in, such as product preferences and customization options.

We gather this information through direct user input, automatic tracking technologies, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser that serve various functions:

Strictly Necessary: These ensure basic functionalities of the website, such as allowing you to log in.
Preference: Remembering user preferences like language settings or display options.
Analytics: Tracking site usage and gathering statistical data for improvement purposes.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose changes, we delete or anonymize the data securely.

Security Measures

Frame Rail Repair implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use encryption for data in transit and at rest, engage secure third-party processors, and regularly review our security protocols to ensure compliance with industry standards.

Children’s Privacy

We do not intentionally collect or seek to obtain personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us using the details provided in the “Contact Information” section below.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: Correct any inaccurate or incomplete information.
Erasure (Right to be Forgotten): Request the deletion of your data in specific circumstances.
Restriction: Limit the use or processing of your data.
Portability: Receive your data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from discriminatory decisions based on automated processing.
Appeals/Complaints: File appeals or complaints with our privacy team regarding this Policy or our data practices.

Please note that some rights may have limitations, and we will inform you if such restrictions apply under applicable law.

Changes to Policy

Frame Rail Repair reserves the right to update this Privacy Policy at any time. Any significant changes will be notified through our website, and updated policy versions will be made available here. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

If you have questions regarding this Privacy Policy, your data protection rights, or would like to exercise any of your rights, please contact us:

Email: [email protected]
Address: [Provide physical address]

We are dedicated to addressing your concerns and ensuring a transparent and secure data handling process.